At Expe Square Technology Private Limited, we strive to provide high-quality professional services to our clients. This Refund & Cancellation Policy explains the conditions under which refunds and cancellations may be considered for services purchased through our website or payment channels.
1. Service-Based Business
Expe Square Technology Private Limited provides professional services including web development, software development, mobile application development, search engine optimization (SEO), digital marketing, AI and data solutions, IT consulting, staffing support, career guidance, resume optimization, LinkedIn profile optimization, and related services. As many of our services involve time, expertise, consultation, and digital deliverables, refund eligibility may vary depending on the status of service delivery.
2. Cancellation Policy
Customers may request cancellation of a service before work has commenced. Once a project, consultation, optimization service, recruitment activity, or any other service has been initiated, cancellation requests may not be accepted.
3. Refund Policy
Refund requests will be reviewed on a case-by-case basis. Refunds may be considered only if no work has been initiated and no service has been delivered. Once work has commenced, services have been initiated, consultations have been conducted, documents have been delivered, or project milestones have been completed, the payment shall generally be considered non-refundable.
4. Non-Refundable Services
Refunds will generally not be provided for completed or partially completed services, including but not limited to resume preparation, LinkedIn profile optimization, career guidance sessions, staffing assistance, recruitment support, SEO services, digital marketing services, software development work, website development work, mobile application development, consulting services, technical support, custom solutions, or any digital deliverables that have already been provided.
5. Chargebacks and Payment Disputes
If a customer initiates a chargeback or payment dispute for services that have already been delivered or initiated, Expe Square Technology Private Limited reserves the right to provide invoices, service records, communication records, project documentation, emails, WhatsApp communications, call logs, and other supporting evidence to demonstrate service delivery.
6. Processing of Approved Refunds
If a refund request is approved by Expe Square Technology Private Limited, the refund will be processed through the original payment method wherever possible. Processing times may vary depending on the payment provider, banking institution, and applicable regulations.
7. Modifications to This Policy
We reserve the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions regarding this Refund & Cancellation Policy, please contact us at:
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